At SHREE GEM STAR, we are committed to delivering premium diamond jewellery safely and on time. As a leading diamond jewellery manufacturer based in Surat, India — the global hub of diamonds, we ensure every order is processed carefully and delivered securely to our customers across India.

Order Processing

All orders placed on our website are processed within 2 business days after order confirmation. Once your order is verified and prepared, it is carefully packed and dispatched through trusted courier partners.

Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

We offer delivery across India within 7 business days from the date of order confirmation.

Estimated delivery timeline:

• Order Processing Time: 1–2 business days

• Shipping & Transit Time: 3–5 business days

• Total Estimated Delivery Time: Up to 7 business days

Delivery timelines may vary slightly depending on location, courier availability, and unforeseen circumstances.

Shipping Coverage

Currently, SHREE GEM STAR ships across India. We ensure secure packaging and reliable shipping services to protect your jewellery during transit.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. This allows you to track your shipment until it reaches your delivery address.

Delays in Delivery

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

• Remote delivery locations

• Courier partner delays

• Weather conditions or natural disruptions

• Government regulations or restrictions

In such cases, our team will keep you informed about the status of your shipment.

Incorrect Address

Please ensure that the shipping address provided during checkout is accurate and complete. SHREE GEM STAR will not be responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions regarding shipping or delivery, please feel free to contact us.

Email: info@shreegemstar.com